Business Consulting Case Studies 

KPN (a $6.4b Dutch telecommunications organisation comprising c13,000 employees) 
 
Engaged: To review and rescale the business in preparation for VC acquisition. 
 
Led the people practice of the Amsterdam based, UK arm of the Getronics business and supported the VC takeover by Aurelius; 
established the internal communications function to provide the stability and increased engagement of employees through the acquisition process. 
Introduced shared service HR function for delivery across the European workforce. 
 
Barclays (global card services operations comprising 4,000 UK based employees) 
 
Engaged: To business partner and coach the Leadership Team through changes in economical and technological changes and resulting impact on client services 
 
Led the review and restructure of the Barclaycard card services operations function; 
Restructured and reduced the call centre operations of c900 employees, 
Delivered associated restructures of related functional areas: corporate governance, audit, quality, finance. 
CGI Inc. (an $11b global IT Outsourcing organisation comprising 70,000 employees) 
 
Engaged: Supported the Canadian/US acquisition of a larger, European technology business and rescale for optimum operating model and increased revenue generation. 
 
Partnered the people & legal due diligence elements of the international merger between CGI & Logica – a two year programme consisting of 4,000 employees; 
Harmonised new (and historical) entities into one, 
Restructured and rescaled the organisational target operating model in line with five year strategy. 
 
Children’s Investment Fund Foundation (a $6b hedge fund backed philanthropy: London / Beijing / Nairobi / Addis Ababa / New Delhi) 
 
Engaged: To establish and align ‘local’ operations aligned to strategic partners and grantees. 
 
Advised on and delivered the expansion into new operating territories: Addis Ababa & Beijing; 
Managed the legal transition of the India office into one of formal Branch office, 
Designed & delivered the globally benchmarked reward strategy & implementation of global v’s local benefits across the five countries. 
 
 
For more information or to discuss where you want to take your organisation call Sally on 07920749180 or email info@twyoconsulting.com 
Enterprise House, 38 Tyndall Court, Commerce Road, Lynchwood, Peterborough, PE2 6LR 
info@twyoconsulting.com | 07920 749180 | Co reg no - 12419241 
Enterprise House, 38 Tyndall Court, Commerce Road, Lynchwood, Peterborough, PE2 6LR | info@twyoconsulting.com | 07920 749180 | Co reg no - 12419241 
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